Contact us
Feel free to contact us regarding your order using the form (or just say hello). We will respond within in 1-2 business days.
PLEASE READ BEFORE CONTACTING!
Processing and Shipping may take up to 5 business days.
Items may be shipped separately from one another! Due to using different manufacturing methods, some items may ship in separate packages; this is done to have product to you faster. It does not increase your shipping cost. If you are “missing” a part of your order - DON’T WORRY - it’s likely on the way, just in a separate package! This applies to most Disk Pillow orders. This will be noted in the product description with applicable. This applies to most Disk Pillow orders.
Please allow 3-5 weeks for PRE-ORDERS.
Product care Information can be found here.
Make sure the address you enter at checkout is correct and current. We are not responsible for mistakes in the shipping address. If you find an error, contact us quickly to see if we can cancel or update your order. After your item has shipped, we cannot change the address.
If your item is shipped to an incorrect or invalid address due to customer error at checkout and returned to us we may ask you to provide additional shipping payment or we can refund the product (minus shipping cost).
Items in the 'Revive' shop (samples, vintage clothing, reworked items) cannot be returned. Please check the product description for possible flaws.
If you have any additional questions additional feel free to reach out.
Please read the information on this page before sending us an email. For existing orders - your question has likely been answered. For any other questions please feel free to reach out!